Frequently asked questions

Q. How long will it take?

A. The length of time for each transaction does vary and will depend on the complexity of the case. The purchase of an unregistered property from someone who lacks mental capacity will for example take longer than an average sale. Other transactions can sail through but on average we suggest that you allow 4-6 weeks to exchange contracts with a further week for completion.

If you have particular time pressures, we can discuss these with you and establish whether they are likely to be achievable.

Q. What will it cost?

A. We are happy to provide a fixed fee quotation. Please contact us for a quote.

Q. What is the difference between exchange and completion?

A. When contracts are exchanged, the buyer pays a deposit and the completion date is fixed. Both parties then have a contractual obligation to complete on the day fixed for completion. On completion the buyer pays the balance of the purchase price and is then entitled to the keys. The seller must have moved out on or by the completion date and must leave the property empty and free from rubbish.

Q. What happens if after exchange of contracts completion doesn't happen?

A. If completion does not take place as planned, Notice to Complete is served on the defaulting party. This gives them a further 10 days within which to comply. In the case of the buyer, interest must be paid on the outstanding purchase price. If completion still does not take place, the contract can be rescinded. This means that there would no longer be a contractual obligation to complete. If (as is more common) the buyer defaults then the seller is entitled to receive the deposit. This can be used to offset costs such as the Estate Agent's fee and the removal company. The defaulting party may also be liable for damages.

Q. What about the carpets, curtains and the white goods?

A. As part of the sale process, the seller completes a Fixtures and Contents form. This specifies items that will be left at the property. It also gives the seller the opportunity to offer certain items to the buyer at a price. If the buyer agrees to purchase household items this is included in the contract. In certain cases where items are removed (e.g. light fittings) the seller is required to make good. In the case of light fittings, the seller would need to arrange for the installation of flex and bulb.

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